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Four Key Questions About Patient Experience in 2019

In this September feature, PM360 asked experts for insight into the changes that need to happen to create better experiences for patients and ultimately serve them better. Kathi Henson, Chief Patient Service Officer, shares insight into…

Best Strategies for Co-Creating Solutions with Patients

In the September Think Tank, PM360 asks patients and experts at agencies and life sciences companies to share their best co-creation solutions in developing successful patient-centric strategies. Nicole Pitaniello, Managing Director of Client Services at the…

Pushing Your Frontline Into A New Frontier

The pharmaceutical industry is complex. A litany of companies and brands are competing for top-of-mind usage with clinicians, a cohesive partnership with payers, and active engagement with patients. It’s hard enough to bring a drug to…

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340B Drug Pricing: Challenges and Best Practices

  Enacted in 1992, the 340B Drug Pricing Program was intended to stretch scarce federal resources and services to more eligible patients. Despite achieving this goal in many respects, it has  also become notoriously difficult to…

Insurance and Benefit Design

Insurance and Benefits Design provides insight on changes in insurance and benefit design in the next three years so you can anticipate the evolving access opportunities and risks for your company’s brands. Insurance and Benefit Design…

IDN Profiles

IDN Profiles provides insight on the size, structure, and business strategies of the leading IDNs so you can develop business and account plans. IDN Profiles answers your questions so you can develop business and account plans.…

Macro Trends – Delivery Of Care

Delivery of Care provides insight on changes in delivery of care in the next three years so you can anticipate the evolving access opportunities and risks for your company’s brands. Delivery of Care answers your questions about…

Artificial Intelligence and the Future of Medical Information Services

A few years ago, we witnessed the heralding of the imminent rise of artificial intelligence (AI) to support medical information services provided through industry-based contact centers. And, in some cases, the message Lonnie Corant Jaman Shuka…

Patient-Centered Engagement: Wrapping Value Around Life Science Services

In our value-driven healthcare environment, improving the quality of patients’ lives is dependent upon our ability to effectively locate and engage with patients, as well as support the therapeutic onboarding and adherence of patient populations. Delivering…

Measuring the Impact of Patient Support Programs

In this webinar, EVERSANA’s Tom Doyle highlights the evolution of patient support programs (PSP) from access-focused to patient-centered. Here are three themes you will hear: Be Purposeful – Start with the end in mind. Build a…