Senior Director, Business Process, Medical Communications and Pharmacovigilance
With more than 20 years of experience in information management, computer system validation and GxP system support, Thomas leads the business process team supporting regulated systems for medical information services and pharmacovigilance and has successfully implemented a state-of-the-art medical information and analytics platform to support the call center. Throughout his career, he has focused on applying innovation and emerging technologies to improve compliance and efficiency in order to drive differentiation in the marketplace.
He is currently exploring emerging automation technologies (AI) to further enhance the medical information services and pharmacovigilance services. Thomas holds degrees in computer programming and computer system applications from College of the Redwoods, California.