Customer Relationships with IDNs benchmarks company performance against competitors on competencies and attributes that promote stronger customer relationships.
How do company relationships with pharmacy, C-suite, and medical directors compare to those of competitors?
Which company competencies and account executive attributes will promote development of stronger relationships?
What are the company's strengths, weaknesses, and opportunities for improvement?
Use Customer Relationships with IDNs to:
- Evaluate and develop customer engagement strategies
- Identify relationship weaknesses and opportunities for improvement
- Identify opportunities to differentiate company from competitors
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Relationships with IDN Pharmacy Directors April
- Market events that impact company relationships with pharmacy directors
- Pharmacy director perceptions of relationships with individual companies
- Best practices in pharmacy director relationships
- Benchmarking of company on four cornerstones and 20 attributes, along with six secondary indicators, of strong relationships
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Relationships with IDN C-Suite Executives July
- Market events that impact company relationships with C-suite executives
- C-suite executive perceptions of relationships with individual companies
- Best practices in C-suite executive relationships
- Benchmarking of company on four cornerstones and 12 attributes, along with four secondary indicators, of strong relationships
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Relationships with IDN Medical Directors September
- Market events that impact company relationships with medical directors
- Medical director perceptions of relationships with individual companies
- Best practices in medical director relationships
- Benchmarking of company on four cornerstones and 15 attributes, along with six secondary indicators, of strong relationships
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Company Relationships with IDNs: Year-End Review November
- Executive-level summary of company performance across pharmacy, medical, and C-suite executives
- Company performance categories: Best in Class, On Course, Progressive, Formulary Focused, Clinically Focused, and Conservative
- In-depth assessments of competitors across all relationship-building competencies