CASE STUDY | EVERY RELATIONSHIP MATTERS

EVERY RELATIONSHIP MATTERS

Client Success Story

the situation

The Situation

• First-to-market orphan therapy
• Complex disease with adherence challenges
• Needed to establish and maintain leading market
share in increasingly competitive segment

the solution

The Solution

• Integrated model created single access point for all onboarding and patient support
• Dedicated Patient Services Coordinator & coordinated
care for each patient
• Wrap-around education and support, including home care

the results

The Results

• 95.3% patient compliance
• 94.5% patient loyalty
• 96% patient satisfaction
• Established accountability with integrated model
• Leading market share (even with 3 other products in market)

• 95.3% patient compliance
• 94.5% patient loyalty
• 96% patient satisfaction
• Established accountability with integrated model
• Leading market share (even with 3 other products in market)

Results Matter.

Ask us how we can help you improve patient adherence.

Contact Form

  • This field is for validation purposes and should be left unchanged.