Medical Affairs Under Pressure: A Modern Operating Model for the Next Era

Medical Affairs is facing sustained structural and operational complexity. As its strategic role expands across the product lifecycle, Medical Affairs is expected to deliver launch excellence, shape evidence strategy, generate actionable insights, and demonstrate measurable organizational value—amid portfolio volatility, regulatory uncertainty, and increasingly resource‑constrained operating environments.

Despite this evolution, many organizations continue to operate within models designed for narrower mandates and more predictable conditions. Fixed resourcing, siloed execution, and reactive outsourcing are increasingly misaligned with today’s demands. Incremental optimization alone is no longer sufficient to address the structural pressures confronting the function.

This white paper:

  • Examines the industry forces reshaping Medical Affairs
  • Explains why traditional operating models are no longer fit for purpose
  • Defines the capabilities required for integration, scalability, governance, and accountability across the product lifecycle

At EVERSANA, we have observed that outsourcing alone does not resolve structural strain — integration does. In response, we developed EVERSANA’s Medical Affairs Excellence and Enablement (MAxEnable), a structured, operationalized framework designed to support Medical Affairs organizations with flexible capacity, embedded expertise, and integrated governance.

Grounded in real‑world application, the paper illustrates how intentional operating model design can help Medical Affairs organizations adapt to change and deliver sustained impact across the product lifecycle.

Download the full white paper to gain EVERSANA’s perspective on modernizing Medical Affairs operating models for long‑term success.

Author
Samie Ahmed
Samie Ahmed, PharmD, MS
Associate Director of Global Medical Affairs

Samie Ahmed, PharmD, MS, serves as Associate Director of Global Medical Affairs at EVERSANA. With experience spanning medical affairs strategy, medical excellence, scientific communications, and evidence generation, he has supported product launches and cross-functional…

Michael DeLuca, PharmD, MBA, MSRA
Executive Vice President of Global Medical Affairs & Medical Information

Mike currently serves as Senior Vice President of Medical affairs at EVERSANA. With 20+ years of healthcare and pharmaceutical industry experience in multiple leadership roles, he holds extensive experience in medical information, medical communications,…

Mary Mehrabian, PharmD, BCGP, BCMAS
Associate Director of Global Content Development and Medical Review

Mary Mehrabian is the Associate Director, Global Head of Content Development and Medical Review at EVERSANA, leading teams of medical writers, medical fact checkers, medical reviewers, and MLR coordinators in the United States, Europe,…