Usha Roy

Vice President, Client Delight and Delivery Excellence


Usha Roy

As an operations leader, Usha leads patient support teams focused on implementing and improving patient access and adherence programs to ensure patients overcome barriers to therapy, achieve higher adherence, and receive the best possible care.

With more than 10 years of healthcare experience, she has an extensive background in technology and telemedicine and a successful track record in operations. As the mother of a child with profound disabilities, Usha brings a unique perspective to patient care.

She received her MBA from Washington University in St Louis and a BBA from the University of Missouri–St. Louis.


Affordability Programs (PAP, Copay), Hub & Adherence Solutions

Articles by Usha Roy

Put Your Patient Services Program to the Test

How well do you really know your patients? Global Genes reports that therapy adherence in the rare disease space can vary from 58 to 65 percent, a troubling statistic for our industry, and most importantly, the patients we serve. Manufacturers must be wondering, how well do we really know our patients and what they need? […]

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