Kristin LaBounty Phillips

Managing Director, Patient Engagement


Kristin LaBounty Phillips

Kristin brings more than 15 years of strong program planning, product launch, and content strategy experience to the Patient Experience Project(PEP).

Throughout her career, she has sought to apply her background in public health and health behavior change to both professional and patient healthcare marketing across a range of categories, including neurology, oncology, infectious disease, women’s health, and, most recently, orphan diseases.

At PEP, Kristin has worked closely on accounts for over 20 rare diseases and leads the agency’s efforts to help biopharma companies partner with patients and caregivers to design and deliver the best patient experience. Kristin was recognized for her leadership and impact in the pharmaceutical industry in PharmaVOICE100.

She holds an MPH from Yale University and a BS in biology from Cornell University.


Patient Journey, Stakeholder Engagement & Promotion (Patients, Payers, Providers)

Articles by Kristin LaBounty Phillips

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Setting a Patient Engagement Framework and Proving Value

Is your culture patient-centric? It needs to be because today’s patients are motivated information seekers – empowered decision-makers with respect to their treatment. Their voice is key to your success.

Engaging Patients in Care Through Greater Access to Medical Records and Clinical Pathways

This article was written for Journal of Clinical Pathways. Without interoperability of medical records between health systems, patients are the best chance for the medical system to provide continuity of care when medical records from a different health system are difficult to obtain. Providing enhanced access to medical records can help patients feel more involved […]

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