Patient Support Services

Earning the Strongest Patient Relationship

Supporting the Patient Experience

At EVERSANA, we believe patient experience trumps everything – creating the right experience is the only way to earn a relationship with those you serve. You’ll partner with the most important stakeholder – the patients themselves- to drive awareness programs, education and support services to promote adherence and better health outcomes. The process begins far before a prescription is written. From clinical trial recruitment to comprehensive patient support, you’ll have The Patient Experience Project and best-in-class HUB and distribution services at your side.

Access & Affordability Solutions

Our HUB programs and e-services help patients navigate the complex onboarding process (or clinical trial coordination) quickly and successfully – all while helping you achieve faster revenue and a higher market share. When barriers to access exist, our Co-pay programs and alternative coverage services help your patients secure treatments by offering options to manage cost, including Patient Assistance Programs.

Pharmacy Services

Our distribution services, including direct-to-patient delivery, get therapies to patients quickly and effectively. You can tailor your programs to best manage inventory, payer relationships, cash flow and wrap-around patient service needs. And in an industry where adherence is critical, our patient engagement and clinical nurse services provide proactive education and support to your patients and providers – all with the goal of increasing awareness and loyalty.

Our Products & Services

  • Clinical Trials Recruitment & Support
    • Seeker Health, by EVERSANA
  • Patient Engagement & Co-Creation
    • The Patient Experience Project, by EVERSANA
    • Patient Journey Mapping
  • Access & Reimbursement
    • HUB services
    • Rare/ Orphan High Touch Concierge Services
    • eServices
    • Co-Pay Programs
    • Co-Pay Connect
    • eServices
    • Field Reimbursement
  • Affordability Solutions
    • Alternative Coverage Support
    • PAP Enrollment & Distribution
  • Adherence Services
    • Clinical nurse services
    • Patient engagement services
  • Pharmacy Services
    • Title & Non-Title Models
    • Direct-to-Patient
    • Free Product Support

EVERSANA is accredited by Accreditation Commission for Health Care (ACHC) for compliance with a comprehensive set of national standards. By choosing a healthcare provider that has achieved ACHC accreditation, you can take comfort in knowing that you will receive the highest quality of care. If you have any concerns about the product or service that you receive from EVERSANA, you may contact ACHC directly at 855-937-2242.

Find out how we can take your business to the next level.