As the needs of patients and healthcare providers evolve, it is essential to continuously adapt support services to meet these changing demands.
Dive into our latest article, featuring insights from David Frey, Kevin O’Meara, and Lee Ann Steadman, to discover strategies for improving patient and provider experiences with patient service programs
This resource helps you move beyond surface-level metrics and uncover the true drivers of satisfaction—so you can optimize services, elevate the patient and provider experience, and invest where it truly counts.
Download the full article and learn how to optimize your patient support programs.
Author
David has over 28 years of pharmaceutical, biotechnology and diagnostic industry commercial experience, including sales, sales management, market research and marketing management at large and small companies. His therapeutic area expertise includes antivirals, cardiology,…
Kevin O’Meara is a patient services leader who is driving change for clients and their patients. With more than 25 years in executive-level leadership roles, he understands the complexities behind access barriers, copay programs…