Navigating the healthcare system can be enormously challenging for patients, who often face numerous obstacles that hinder their access to quality care. Common barriers include financial constraints, long wait times, socio-economic disparities, fragmented care coordination, among others. These issues not only affect patient outcomes but also place a heavy burden on healthcare providers and patient services programs.
This latest article from Maria Kirsch, President, Patient Services, identifies key problems such as the lack of reliable healthcare information, the rising costs of therapies and the digital divide that limits patient engagement with modern healthcare technologies. It emphasizes the need for innovative solutions and a comprehensive approach to patient care.
One game-changing solution is the implementation of Direct-to-Patient (DTP) models. These models bypass traditional healthcare intermediaries, providing patients with direct access to therapies and services. By utilizing data and analytics, DTP models offer personalized care while alleviating common frustrations for both patients and healthcare staff.
The benefits patients can expect of a DTP model include:
- Comprehensive access to information,
- Shorter wait times to see a specialist,
- Enhanced engagement and support, and
- Improved adherence.
This article provides valuable insights into the systemic issues affecting patient services and demonstrates how innovative models like DTP can revolutionize patient care. Download the full article below to delve deeper and discover how these solutions can pave the way for a healthier future.
Author
Maria Kirsch is a decisive, strategic and forward-thinking leader with more than 20 years of experience across operational excellence and strategic development in the pharmaceutical industry. She previously served as Head of Patient Experience,…