This article was written for Journal of Clinical Pathways.
Without interoperability of medical records between health systems, patients are the best chance for the medical system to provide continuity of care when medical records from a different health system are difficult to obtain.
Providing enhanced access to medical records can help patients feel more involved in their own care and in their treatment journey. In addition, patient-friendly clinical pathways can help patients understand when/why they can use specific treatments and give them a broader view of their future care journey.
When patients and caregivers feel more involved in their care, they may be further driven to offer any and all information to the physician to help solve the clinical problem at hand.
DO, MGH, MBA, AGSF, CMD, Chief Medical Director, Managed Markets
Richard has focused his career on improving health outcomes, especially for some of the most vulnerable populations. This has been achieved through several avenues, beginning with his continued active role as a treating internist/geriatrician. He has also put this focus into practice as chief medical officer for several management care plans, including ElderHealth/Bravo/HealthSpring/Cigna and PACE […]
Managing Director, Strategy, The Patient Experience Project, an EVERSANA agency
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Medical Associate, Government Policy Systems, Managed Markets
Matthew supports clinical services and leads clinical content for Government Policy Systems (GPS). He facilitates discussions with EVERSANA’s bench of payer consultants and manages government policy content including topics impacting healthcare delivery systems. He has held a variety of roles in biopharma, some of which include landscape analyses in oncology, advisory boards for respiratory and […]
Medical Strategist, The Patient Experience Project, an EVERSANA agency
Shay brings an extensive science and research background to the Patient Experience Project (PEP). Her work in patient and HCP scientific communication and strategic insight drives the development of impactful, relevant, and timely information tailored to the needs of the audience and the brand. Shay’s expertise encompasses the patient and HCP journey, behavioral science, and […]